INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. (A Govt. of India Enterprise - Mini Ratna Category-I)


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IRCTC Introduces QR code based mVisa for Travel Bookings Offers Rs 50 cashback on mVisa payments for train tickets booked on IRCTC

Mumbai, June 13, 2017: Indian Railway Catering and Tourism Corporation (IRCTC), a subsidiary of the Indian Railways, announced the introduction of mVisa payment solution on their official website. mVisa is a QR code based payment service that allows consumers a convenient scan and pay option through their smartphones. Users can securely link their Visa debit, credit or prepaid account to the mVisa application and make their travel bookings by simply scanning their mVisa Quick Response (QR) code on the IRCTC website.

The mVisa launch includes a promotion up until 4th September that offers Rs 50 cashback to consumers booking their tickets through mVisa Scan & Pay on the IRCTC website.

Dr A. K. Manocha, CMD, IRCTC added, “Key to our success as India’s largest ecommerce organization has been our ability to embrace new technologies that help us drive consumer engagement across our platform. Considering the phenomenal penetration of smartphones in India, moving to a mobile based payment solution such as mVisa was thus a natural choice for IRCTC. We are confident of our consumers adopting a convenient and secure payment solution such as mVisa.” T.R. Ramachandran, Group Country Manager, India and South Asia, Visa, said, “Visa is committed to developing and offering innovative payment technologies that are aligned to the market needs. Considering the ubiquitous nature of mobile phones in India, mVisa solution for IRCTC users will cater to a large customer base across India enabling a rapid shift from cash to electronic payments, while offering a convenient and secure payment ecosystem for IRCTC’s consumers.”

India is currently the 2nd largest smartphone market in the world, with over a billion smartphones expected to be sold in the next five years[1]. The increasing popularity and adoption of mobile devices presents a huge opportunity for the growth of mobile-based digital commerce. The mVisa payment solution on IRCTC can potentially empower millions of consumers spread across Indian cities, towns and villages, to make payments using just their smartphones from the comfort of their homes. mVisa is a Bank agnostic and an interoperable low cost solution. Further, it provides convenience of seamless transaction, along with enhanced security, as customers need not share his/her Card or Mobile with the merchant anytime during the payment process. India is the first market globally where mVisa has been introduced to support the migration from cash to electronic commerce.

IRCTC’s Rail Neer rated as Top Performer, as per tests conducted by Consumer Voice Also found to be the value-for-money brand

Delhi, May 15: Rail Neer, a signature product of Indian Railway Catering and Tourism Corporation (IRCTC), was ranked as the top performer out of many other reputed packaged drinking water brands from the country by “Consumer Voice” magazine published by Voluntary Organization in Interest of Consumer Education (VOICE). Voice is member of Consumer International, a consumer oriented organization which works for consumer awareness, supported by Ministry of Consumer Affairs, under Jago Grahak Jago campaign.

In tests conducted among 12 reputed packaged drinking water brands by VOICE, Rail Neer manufactured by Indian Railway Catering and Tourism Corporation has been adjudged as the no 1 brand. Rail Neer was also found to be the value-for-money brand, which costs ₹ 15 a litre, as against the general price of ₹ 20 per litre for other brands. The twelve brands which were tested are Rail Neer, Mc Dowell's, Bisleri, Bonaqua, Xalta, More, Kinley, Icelings, Bailey, Royal Blue, A4X and Aquafina.

Considering that packaged drinking water is consumed by an ever-increasing population, the rules governing its sourcing and treatment processes have to be strictly conformed to. In order to find out if unhealthy packaged drinking water brands are being sold in the Indian market, Consumer Voice tested a dozen top brands – on the basis of their market share.

As per the magazine Consumer Voice, test programme for packaged drinking water was based on IS: 14543: 2004 with the latest amendments. Test parameters were mainly based on IS in order to judge the overall quality, as also on the requirements of FSS Regulations, 2011, which cover the product requirements. 12 brands of one-litre packaged drinking water were tested on quality, acceptability and sensory parameters. The testing was conducted in an NABL accredited laboratory capable of testing and analysing packaged drinking water as per the mentioned standards. The key parameters for which the 12 brands were tested included presence of undesirable substances and microbiological organisms, pesticide residues, toxic/heavy metals, total dissolved solids (TDS), pH level, radioactivity, turbidity and colour.

While all the brands were found not surpassing the maximum permissible limit for various minerals, toxic substances and residual pesticides, the brands also met the requirement set by Indian Standards in terms of colour, TDS, turbidity and pH. Few brands had total colony count of bacteria higher than the maximum permissible limit, and hence declared not fit for consumption. IRCTC’s Rail Neer topped in all the parameters and hence was graded as the no. 1 brand of the country.

Currently IRCTC has seven Rail Neer plants located at Delhi, Patna, Palur, Ambernath, Amethi, Parassala and Bilaspur producing approx. 27 Crores bottles a year. One more plant at Nagpur is expected to be commissioned soon.

Pay on Delivery” (PoD) for Booking Reserved Railway E-Tickets through IRCTC Website and Mobile App

New Delhi, May 08, 2017: IRCTC is better known for changing the face of railway ticketing in India and is well known for its robust payment gateway system. In order to capture all sects of customers, IRCTC has now ventured into yet another innovative payment option. For the first time, IRCTC offers Pay-on-Delivery option for buying railway e-tickets. ‘Pay on Delivery’ option would allow the user to pay at the time of delivery through any payment mode including cash.

IRCTC through its Website and Mobile App has now introduced Pay-on-Delivery as one of the payment options for its customers. Security element attached to revealing their card details on Websites / Apps has often acted as a hindrance to Indian Consumers. Delivering tickets at the consumer’s doorstep by offering the pay-on-delivery option will facilitate those consumers who book through travel agents to move to online medium. It will also certainly encourage people who book at railway reservation counters to move to online medium as there is a cost and effort associated to reach out the reservation counters.

The service will be available in more than 600 cities/towns covering more than 4000 pin codes and would be initially available 5 days before the departure date. The customer will have to do a one time registration for availing PoD as a payment option. Customer will have to tender either ADHAAR or PANCARD to avail this payment option. Payment on Delivery Charges shall be Rs.90/- + ST for transaction up to Rs.5,000 and Rs.120/- + ST for transactions valuing more than Rs.5,000.

In case of refusal / cancellation before delivery, the customer will be liable to pay the cancellation & delivery charges. Strict action as per law may be initiated if the customer defaults to pay the booking / cancellation charges and the user id will be deactivated. Customer’s CIBIL score would also be influenced in case of non-payment of dues. The refunds against cancellation would be tendered to users’ bank account only.

Bhopal, April 27: Indian Railway Catering and Tourism Corporation (IRCTC) has announced the launch of four special train packages in special trains which will take travellers to a mix of popular pilgrimages and tourist destinations at affordable rates during June -July.

The first tour package will be for Uttar Darshan yatra i.e North India for a nine day tour from 09-06-2017 to 17-06-2017,which will take passengers to Haridwar, Rishikesh & Vaishno Devi, whose travel expenses are Rs. 8,830/- per person. Passengers can start their tours from Jabalpur or Itarsi or Habibganj stations.

The next tour is the Dakshin Darshan Yatra [South India Tour] which is an eleven day tour starting from 20-06-2017 to 30-06-2017. The tour shall cover visits to Kanyakumari, Madurai, Rameshvaram, Tirupati & Trivandrum, whose travel expenses are Rs. 10,795/- per person. Passengers will be able to commence their tours from Indore,Dewas,Ujjain,Sehore, Habibganj,Itarsi or Nagpur stations.

The Third tour, Dakshin Darshan Yatra [South India Tour], an 11 day tour starting from 03-07-2017 to 13-07-2017 and shall cover Kanyakumari, Madurai, Rameshvaram, Tirupati & Trivandrum in South India. Passengers can board this train at Satna, Katni, Jabalpur, Narsinghpur, Itarsi, Betul or Nagpur stations. The travel expenses are Rs. 10,795/- per person

The final tour package is the Gangasagar-Puri Yatra which will be held from 15-07-2017 to 23-07-2017, a 9 day tour which will take passengers to visit the holy places of Gangasagar, Gaya, Puri & Varanasi, at a cost of Rs. 8,830/- per person All packages include, confirmed train tickets, sightseeing at various places of Interest and tourist sites, accommodation in Dharamshala & Dormitories, Breakfast, Lunch and Dinner and excursion by Non-AC buses. According to the Central Government order these tour packages are valid for LTC for the employees of central, state government and various government undertakings.

Interested tourists can book their tours online on the IRCTC’s website or by contacting an authorized agent.

It is necessary to submit photocopy of identity card (Driving License/Aadhar Card/Voter ID etc.) for booking. For more information and bookings, IRCTC's offices at Bhopal, Indore & Jabalpur may also be contacted on the following phone numbers:

Bhopal : 0755-4285226

Indore : 0731-2522200

Jabalpur : 0761-4010702