INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. (A Govt. of India Enterprise - Mini Ratna Category-I)


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  • To provide high quality catering services directly as well as through network of professionally competitive licensees and franchisees.
  • To be a significant player in the hospitality business.
  • To produce bulk food manufacturing facilities like food factories etc.
  • To provide high quality package drinking water (Railneer).
  • To promote tourism across the country especially for all segments of Rail Passengers.
  • To provide single window solution to its customers including train travel, road travel, air travel, hospitality, hotel accommodation and catering etc.
  • To develop and operate Executive Lounges, Multi-functional complexes, budget hotels etc. through participation by professionals.
  • To maintain leading position in internet ticketing, e-commerce and technology for customers interface for railway passengers/ customers.
  • To be a technology driven customer oriented company through constant innovation and human resource development.
  • To promote private sector participation and expertise to improve quality of products and services.
  • To imbibe strong customer friendly, professional and ethical work culture.
  • To adopt strong Corporate Governance practices and best and transparent industry practices.
  • To work towards creation of additional infrastructure on Railway or non-railway premises in their mandated line of business with a view to improve the Gross Block.